Talk Directly With The Team Behind MyBioCraft
No automated ticket bots. No outsourced support queues. Reach the actual software engineers and product designers building your link-in-bio experience.
7 days a week • Directly to product engineering
Reach The Right Specialist
Direct your inquiry to the right specialist for accelerated resolution.
Creator & Technical Support
Need help customizing your theme, connecting custom domains, or setting up vector QR codes? We are here to help.
Partnerships & Agency Rosters
Managing multiple creator accounts, talent management agencies, brand sponsorships, and affiliate partnerships.
Security, Privacy & Legal
Data privacy inquiries under GDPR/CCPA, responsible vulnerability disclosures, or brand trademark protection.
Why We Only Use Direct Email
Most platforms hide behind generic forms and AI chatbots. Here’s why we believe direct email delivers a 10x better experience for creators.
Zero Bot Intermediaries
Contact forms end up in automated ticket pools where bots send useless automated articles. When you email us, your message lands directly in our team inbox where the actual developers read and reply.
Free 1-on-1 Profile Audits
Want feedback before launching your bio link? Email us your @handle. Our design team will personally analyze your link hierarchy, color contrast, and tap-target conversion rates for free.
White-Glove Link Migration
Switching from Linktree, Beacons, or Bento? Simply send us your current profile link and our team will help import your links, social icons, and branding to MyBioCraft in minutes.
Creator-Driven Feature Shipping
Over 80% of our updates—from SVG vector QR code downloads to privacy-safe click telemetry—came directly from creator email suggestions. Tell us what you need and watch it ship.
Looking for instant answers?
Explore our documentation, template gallery, and platform capabilities without waiting.
Ready to launch your high-converting bio profile?
Join creators, developers, and brands building modern link hubs with MyBioCraft. Free forever, no credit card required.